Privacy Policy

1. Introduction

Evolou Pty Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

• Name and contact details (email, phone number)
• Location information (suburb, postcode)
• Treatment preferences and medical history (if provided)
• Payment information (processed securely through Stripe)

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referral source

3. How We Use Your Information

• To connect you with suitable medical spa clinics
• To process consultation requests and bookings
• To communicate with you about your inquiries
• To improve our services and user experience
• To comply with legal obligations
• To send marketing communications (with your consent)

4. Information Sharing

We may share your information with:

• Medical spa clinics you express interest in
• Service providers who assist our operations
• Legal authorities when required by law
• Business partners with your explicit consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Limited access to personal information

6. Your Rights

Under Australian Privacy Law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with the OAIC

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

12. Australian Privacy Principles

This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about privacy laws in Australia, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.