VIIV Wellness Haus
VIIV Wellness Haus has 269 reviews and a 5-star rating, visible in Google Maps for 4 of 5 keywords. However, only 20% of your Google reviews are getting a response. Adding an online booking URL and optimizing your Google Business Profile would have the fastest impact.
Map Pack Visibility
Where you appear when patients search Google Maps
| Search Term | Your Position | #1 Ranking Clinic | Rating | Reviews |
|---|---|---|---|---|
| med spa Miami Beach | #4 | Solea Brickell Spa | 4.4 | 290 |
| botox Miami Beach | #7 | Sisu Clinic Miami | 4.9 | 331 |
| laser hair removal Miami Beach | Not found | Milan Laser Hair Removal | 4.9 | 156 |
| weight loss Miami Beach | #5 | Figurella Miami Beach - Weight Loss | 4.9 | 83 |
| wellness center Miami Beach | #3 | Miami Beach Comprehensive Wellness Center | 4.8 | 16 |
BODYWELLE appears most frequently in your market, showing up for 4 of 5 keywords. They also have 869 reviews vs your 269 — a gap that influences both rankings and patient trust.
Keyword Rankings
What patients are searching for — and whether they find you
| Keyword | Monthly Searches | CPC | Your Position |
|---|---|---|---|
| med spa Miami Beach | 590 | $8.57 | Not ranking |
| botox Miami Beach | 880 | $12.54 | Not ranking |
| laser hair removal Miami Beach | 70 | $25.43 | Not ranking |
| weight loss Miami Beach | 10 | — | #32 |
| wellness center Miami Beach | 40 | $5.85 | Not ranking |
Google Business Profile
How complete and optimized your GBP listing is
No online booking URL set on GBP
Review count (269) is significantly below competitor average (434)
| Clinic | Rating | Reviews | Photos | Claimed | Booking |
|---|---|---|---|---|---|
| VIIV Wellness Haus (You) | 5 | 269 | 78 | ||
| Aly Health | 4.8 | 869 | 9 | ||
| Bodyfree Miami beach | 5 | 464 | 169 | ||
| Sisu Clinic Miami | 4.9 | 331 | — | ||
| Solea Brickell Spa | 4.4 | 290 | — | ||
| James Christian Cosmetics | 4.9 | 216 | 59 |
Review Reputation
How your review presence compares to competitors
| Business | Reviews | Rating | Response Rate |
|---|---|---|---|
| VIIV Wellness Haus (You) | 269 | 5 | 20% |
| Solea Brickell Spa | 290 | 4.4 | 0% |
| True Health Center Miami (THCMIA) | 10 | 5 | 90% |
| Reserve Medspa | 43 | 5 | 0% |
Citation Health
Your presence across 11 major directories
Technical Health
Site speed, schema markup, and SEO fundamentals
No schema markup (JSON-LD) detected on the page
Missing recommended schema types: LocalBusiness, MedicalBusiness, FAQPage, Service, Physician, Organization
What You're Doing Right
The strengths this audit uncovered — build on these
Priority Issues
The most impactful things to fix right now
No online booking URL set on GBP
Review count (269) is significantly below competitor average (434)
No schema markup (JSON-LD) detected on the page
Missing recommended schema types: LocalBusiness, MedicalBusiness, FAQPage, Service, Physician, Organization
Review response rate is 20.0% — less than half of reviews are getting a reply
Average response time is 161 hours — too slow
Missing from critical directories: Healthgrades
What This Means for VIIV Wellness Haus
In plain English — what's broken, how to fix it, and what you'll gain
You’re invisible for 1,580 monthly searches
The problem: People in Miami Beach search Google 1,590 times every month for the services you offer. Your website doesn't appear for 4 of those keywords. Every one of those potential patients is finding your competitors instead.
The fix: Create dedicated pages on your website for each service you offer, optimized for what patients actually search. For example, a page specifically about “med spa Miami Beach” with clear information about what you offer, pricing, and how to book.
The outcome: Even capturing 3% of that missed traffic and converting 10% to appointments means approximately 5 new patients per month — at an average patient value of $300, that's $1,500/month in additional revenue.
Your Google Business Profile is strong — but has fixable gaps
The problem: No online booking URL set on GBP. Review count (269) is significantly below competitor average (434). Your competitors have more complete profiles — more photos, more frequent posts, and more detailed service information. Google favors businesses with complete, active profiles.
The fix: Add at least 25+ high-quality photos (interior, team, services), post updates weekly, respond to every review within 24 hours, and add all relevant business categories and service descriptions.
The outcome: Businesses with complete Google profiles get 7x more clicks than those with incomplete ones. This is the single easiest fix with the highest return — it costs nothing but time.
Google doesn't know you're a medical business
The problem: Your website is missing structured data (schema markup) that tells Google exactly what your business is, what services you offer, and where you're located. Without this, Google has to guess — and it often guesses wrong. Your competitors who have this markup get richer search results with star ratings, service lists, and direct booking links.
The fix: Add MedicalBusiness and LocalBusiness schema markup to your website, along with Service schema for each treatment you offer and FAQPage schema for common patient questions. This is invisible to visitors but critical for Google.
The outcome: Websites with proper schema markup see up to 30% higher click-through rates from search results. Rich snippets with star ratings and service details make your listing stand out against competitors without them.
Most of your Google reviews go unanswered
The problem: Only 20% of your Google reviews have a response from you. When you do respond, it takes an average of 161 hours. Google uses review responses as a ranking signal — businesses that actively engage with reviews rank higher in local results. Potential patients also read your responses to judge how you treat clients. Your top competitors are responding to reviews at a higher rate than you.
The fix: Respond to every Google review within 24 hours — both positive and negative. Use personalized responses that mention specific details from the review (not copy-paste templates). Set up mobile notifications so no review goes unanswered.
The outcome: Businesses that respond to reviews are 1.7x more likely to be seen as trustworthy by potential patients. A 90%+ response rate within 24 hours signals to both Google and patients that you're an active, engaged business.
You're missing from 6 major directories
The problem: We checked 11 directories that matter for local SEO and patient discovery. You're only listed on 5 of them. You're missing from Healthgrades — these are high-priority directories that Google uses to verify your business exists and is legitimate.
The fix: Create or claim your listings on the missing directories, ensuring your business name, address, and phone number (NAP) are identical everywhere. Inconsistent information across directories confuses Google and hurts your local ranking.
The outcome: Consistent citations across directories are one of the top 5 local ranking factors. Businesses listed on all major directories see a 15-20% improvement in local search visibility. Each listing is also another way patients can find and contact you directly.
The bottom line
VIIV Wellness Haus has the fundamentals — 269 reviews, a 5-star rating, and an established presence in Miami Beach. But the digital marketing infrastructure isn't keeping up. The issues above aren't about your service quality — they're about whether patients can find you online. Fix these, and the patients will follow.
Your Action Plan
Prioritized by effort and impact — start at the top
Want us to fix everything in this report?
We'll implement every fix identified in this audit — Google Business Profile optimization, website technical fixes, schema markup, and content creation. Flat fee, no surprises.
100% Satisfaction Guarantee — If we don't implement every fix in this report, you don't pay. Simple as that.
Free 15-minute walkthrough of your report with our team.
No commitment. No pitch. Just your data, explained.
We implement every fix in this report. $1,200 one-time.
Results in 7 days. 100% satisfaction guarantee.
Want ongoing marketing support? View our monthly plans